Property Management
While many companies focus first on attracting tenants, Uniland stepped to the front of the industry by focusing on exceptional spaces and exemplary service.
SpecialistsOver the past 35 years Uniland has perfected the art and science of property management. Anticipatory customer service, preventive maintenance programs and a dedicated team of more than 50 specialized professionals work together to ensure high levels of tenant satisfaction and property maintenance.
Client SatisfactionAs one the largest commercial property owners in Western New York, Uniland manages 130 properties serving more than 450 businesses - each as important as the next. Uniland enjoys tenant retention rates far above industry averages. In fact, 99 percent of surveyed Uniland tenants say they would recommend Uniland.
Fast, Personal ServicePersonalized, 24/7 service guarantees a friendly, experienced voice with answers. Response times average 20-30 minutes for Uniland’s team of mobile mechanics and five minutes from on-site maintenance staff.
Systems and Technology
Knowledgeable staff is combined with advanced technology to monitor operating costs at each of property. Advanced computer software applications track equipment life cycle costs, utility expenses and identify real estate tax errors to minimize operating costs.